Superbox Device Prohibited: Demystifying the S4 Pro and Solving Common Issues

The Superbox S4 Pro has quickly gained popularity among Android TV box enthusiasts, thanks to its impressive features and user-friendly interface. However, a common question that many customers encounter is the “Superbox device prohibited” issue. In this blog post, we will help you understand what causes this problem and how to troubleshoot and prevent it in the future.

What is Superbox S4 Pro?

The Superbox S4 Pro is a high-performance Android TV box that allows users to stream content from various sources, including popular apps likeBluetv, BlueVod, Netflix, Hulu, and Amazon Prime Video. With its powerful processor, ample storage, and sleek design, the S4 Pro has become a popular choice for users looking to enhance their home entertainment experience.

Why “Superbox Device Prohibited” is a Common Question

The “Superbox device prohibited” message can be a source of frustration for users, as it prevents them from accessing the content they want to watch. This issue can be caused by a variety of factors, such as connectivity issues, streaming restrictions, and geo-blocking. In the following sections, we will cover these common issues and provide troubleshooting tips to help you solve them.

Common Issues and Troubleshooting Tips

Connectivity Issues

  • Check Wi-Fi signal strength: Ensure that your Superbox S4 Pro is within range of your Wi-Fi router and has a strong signal. If necessary, move the device closer to the router or use a Wi-Fi extender to improve signal strength.
  • Restart the router: Unplug your router for 30 seconds, then plug it back in and wait for it to fully reboot. This can help resolve any connectivity issues.
  • Update the Superbox S4 Pro software: Regularly updating your device’s software can improve performance and fix connectivity issues.

Streaming Restrictions

  • Verify content provider restrictions: Some content providers may impose restrictions on streaming certain content, such as limiting the number of devices that can access the content simultaneously. Check the provider’s terms of service for any such restrictions.
  • Ensure the Device is active: Confirm that your Superbox is active and in good standing, as the device is inactive can lead to streaming issues.

To Active your device please contact the dealer who sold the box to you.


  • Use a VPN: To bypass geo-restrictions and access content from other regions, consider using a Virtual Private Network (VPN). A VPN allows you to change your IP address and virtually “relocate” to another country, enabling access to previously blocked content.

How to Prevent Future Problems

To avoid running into the “Superbox device prohibited” issue in the future, follow these best practices:

  • Keep your Superbox S4 Pro software up-to-date by regularly checking for and installing updates.
  • Upon receiving your device, please activate your Superbox as soon as possible.
  • Use a VPN to bypass geo-restrictions and access content from other regions.
  • Ensure a stable internet connection by placing your Superbox S4 Pro within range of your Wi-Fi router and using a wired connection when possible.


Understanding the “Superbox device prohibited” issue is essential for enjoying a seamless Superbox S4 Pro experience. By following the troubleshooting tips provided in this blog post and implementing the best practices to prevent future problems, you can ensure that your Android TV box remains the centerpiece of your home entertainment system.

Best Seller Products

Superbox S5 Max

Superbox S5 Pro

7 thoughts on “Superbox Device Prohibited: Demystifying the S4 Pro and Solving Common Issues”

  1. I put downloaded YouTube. Every time I turn it on, the AI wants to talk over the program I want to watch. I can turn her off but when I turn the box on again ; there she is again.

  2. I’ve had my superbox 3 pro for two years. Everything is ghosted out now and says device prohibit. Now, what do I do?


Leave a Comment